Authors: OGC
Publisher: The Stationery Office Books
[For your convenience, you can find links to the product at Amazon.co.uk (UK residents) and Amazon.com (US residents) at the end of this article.]
We've previously seen the changes made from v2 to v3, in terms of the core library. Now, here are the books themselves, available from Amazon. If you are looking for the main manuals on ITIL and the different stages of the ITIL Service Lifecycle, this package already includes all five of them for your convenience.
Namely, the suite includes:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement
I have had the chance to read both the main books and the pocket guides. While you may find many of the original graphics and diagrams in the pocketbooks, only in the five core manuals will you have access to all the full information and detailed explanations. And detailed they are, since each manual is composed of hundreds of pages, complete with diagrams that make each stage and its processes clear. Each book is well organized, handling one process at a time, making it rather easy to find what you are looking for.
For in-depth knowledge. What more could an ITIL enthusiasts or scholar ask for?
Order it today from Amazon.co.uk:
ITIL Lifecycle Publication Suite: 5 vols: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement
Or, if you live in the USA, you can order from Amazon.com:
Itil Lifecycle Publication Suite, Version 3: Continual Service Improvement, Service Operation, Service Strategy, Service Transition, Service Design
Highly recommended.
