Core Publications

ITIL v2 was composed of several publications, better known for their colors. There were eight books to read from (the first two were the IT Service Management sets and the remaining six were dedicated to operational guidance):

- Service Delivery
- Service Support

- ICT Infrastructure Management
- Security Management
- The Business Perspective
- Application Management
- Software Asset Management

As of May 2007, the IT Infrastructure Library was re-designed... thus came to be ITIL v3, with a more coherent and integrated format. An updated and improved body of knowledge was published. V3 is currently composed of five core publications, namely:

- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement

Each of these refers to a stage of the Service Lifecycle, all of them explored in detail, along with the processes that compose them. A must for everyone considering the study of these best practices.